Support

Contact

For help with Clover Dash, email learnbychatai@gmail.com. Include your device model, iOS version, app version and a short description of the problem. Please do not send passwords or payment details.

How to play

Hold your device sideways. Tap for a short jump, or hold for a higher, longer jump. Release before jumping again. Use the pause button to stop a ride and the stable to change your horse and rider.

Progress and offline play

The iPhone and iPad app works offline. Progress, outfits and settings stay on your device; there is no account or cloud sync. Deleting the app can permanently remove your progress.

Purchases and restoration in version 1.1

Moonbeam and Figaro are optional one-time horse purchases. Figaro includes the Show jacket. There are no subscriptions or paid stars or gems. The price appears in the stable and Apple asks you to confirm before purchase. Version 1.1 shows interstitial ads between completed rides. Premium horse purchases do not remove ads.

To restore a purchase, connect to the internet and use the Apple Account that bought it. From the home screen, open Settings (gear) and tap Restore purchases (bag with a return arrow). Your purchased horses and Figaro’s included jacket can be restored without buying them again. Earned stars, gems, other outfits and ride records are local progress and are not restored by Apple.

If a purchase is pending, wait for Apple or the family organizer to approve it. If you cancelled, you were not granted the item. If Apple shows a completed purchase but the horse is locked, reopen the game and try Restore purchases. Contact us if the problem persists; never send passwords or full payment details.

Troubleshooting

Close and reopen the app, then check for updates. Avoid deleting it while troubleshooting. If the issue continues, contact us.